Valero

I was parked in the spot I have parked in for 3 years and a fuel supplier knocked on my window and asked that I move my parking spot. I did as he asked and moved 4 spots away.

He knocked again and had a very bad attitude, telling me if I park there, I have to turn off my truck and crack my window. I was upset and asked why. He went inside to talk to the attendant and I followed. Reluctantly, I decided to move.

But as I drove off, I went to ask who he worked for, intending to report him. He told me it doesn't matter and yelled at me. I asked who he worked for and he opened his door and released his Doberman on me. It scared me to death when his dog charged me and he yelled for the dog to 'Get him!' The whole time, I repeatedly asked who he worked for and he refused to tell me.

His dog attempted to charge me a few times, but I stood my ground. Ultimately, he went inside and told the attendant that he would come back later. I now have a very nervous feeling in my gut.

I'm absolutely sickened by how I was just treated, by someone whose morning wasn't going well apparently. I have a picture of his truck and I want this man and his ability to do his job to be called into question.

On August 6, 2024 between the hours of 5:45 & 6:30 AM, I stopped in at the New Valero Gas Station/Truck stop located at 619 North Home Street Corrigan, Texas 75939, to purchase diesel fuel, which I've stopped at the location before in passing through. Well, I should have learned my lesson by now with this Valero location and some of the employee (s).

I went inside the gas station to use my Valero Credit Card to do a fuel purchase like I typically do because of past issues I've experienced with the pumps (#'s13, 14 & 15) After standing at the fuel side of the counter for a few minutes, I got the male clerks attention to let him know I needed to purchase fuel. His demeanor came off in a negative way in my opinion because he didn't seem enthusiastic at all to help. He advised something about there was an issue with the computer system for semi truck fuel pumps. He asked his female coworker that was walking around inside the gas station.

She was even less helpful. She didn't even come to check out what the issue was, just continued to walk around in the gas station talking back and forth with a Oak Farms delivery person. I asked the male clerk for the manager, he advised he hasn't seen the manager come in. So, I went out to the pumps to try my credit card there.

First, I tried pump #13, it ONLY let me get a dollar's worth of fuel. I tried the same pump a second time, same result !! So, I moved over to pump 15. I wasn't able to use that pump at all because the screen showed an error picture image.

I didn't even bother with trying pump 14 after another semi had moved from blocking the pump, I left. This isn't the first time I've experienced issues with the diesel fuel pumps and have expressed it to the gas station clerk. None seem enthusiastic about telling whoever they need so the issues can be worked out. I know for a fact that I am not the only truck driver that has had issues with these fuel pumps.

I was there approximately two months ago with some other truck drivers and the pumps were giving them problems as well. They weren't able to fuel their trucks. And the employees at the time of the visit weren't any help.

I wish this was a made up story, obviously I wouldn't be sending this message, but it's far from made up. There needs to be a CHANGE at the Valero Gas Station in Corrigan, Texas because there is POOR SERVICE at this location !!!

Well I had previously purchased the hot dog meal deal for $3.00. I was charged $9.00 and change for 2 hot dog meals.

I told the clerk she had over charged me. And she stated that the amount that she charged me was correct. I pointed out the sign on the window and she stated there was nothing she could do. I asked for a receipt and she stated register was out of paper.

I did it get a receipt from her I told her. We gonna call and complain about the issue she was not concerned at all. Very disappointed to say the least!

Sincerely

Sylvia H Hernandez

5940 Northwest Loop 410.

Apt B9

San Antonio Texas. 78238

210-316-****

On August 6, 2024, between approximately 5:45 and 6:20 AM, I stopped at the Valero Gas Station located at 619 North Home Street, Corrigan, Texas 75939, with the aim to purchase diesel fuel. I went inside the location to pay for the fuel with my Valero Credit Card.

After standing at the counter for a few minutes, I managed to get the male clerk's attention, informing him that I needed to buy diesel fuel. He informed me he didn't know how to operate the computer for the fuel and added that he believed there was a malfunction requiring a password. He asked a female coworker for help, who was inside the station laughing and chatting with a male Oak Farms delivery person. She didn't seem enthusiastic to provide assistance.

She continued her conversation with the Oak Farms delivery man for a while longer before acknowledging her coworker. She didn't even approach the counter, simply telling her coworker there wasn't anything she could do. I found her lack of effort to even scrutinize the computer or converse with me about the problem quite insulting. It appeared her demeanor was that of a person who didn't want to be at work.

As such, I returned to my semi. I tried using my credit card at the first pump (#13). It only permitted me to pump a dollar's worth of fuel. I attempted to utilize the same pump a second time, but to the same effect.

Consequently, I moved my semi-truck over to the third pump (#15). The screen displayed some type of error emoji. I decided not to try the middle pump (#14) after a semi had departed from there, and I left.

It's astonishing that, despite myself and other truck drivers notifying several gas station employees about the issues with these fuel pumps around 3 months ago, the issue still remains unresolved. This is very poor business.

An older man was requesting to use the restroom, and the cashier was very rude to the customer in front of other customers. There are three cashiers at 1002 Castroville Road in San Antonio, Texas.

Instead of answering the customer, he just went and blocked the whole restroom. There are three cashiers and hardly any people are at the store, so there's no need for him to be very rude and disrespectful.

The cashier's name is Chris. The restroom needs cleaning and that's the reason he blocked it while he should be cleaning it, because he didn't have anything else to do than just be talking to another cashier and standing around doing nothing.