Product: Valero Customer Care Clear all filters (0 of 51 reviews match)
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Today My card was declined I call they said I reach my card limit I ask for a limit to be raise I was told they send a letter out on the 13 of the month saying my limit could be raise I was only looking for a hundred dollar increase.I explain to customer service that I...
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Valero Customer Care
#1281062
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The clerk of Valero located at Callaghan and Culebra i

The lady, the clerk its a black girl she got bad attitud and, seems to me os racist ‘ cause when I purchase i beer she all the time ask for ID but only. I will for few minutes after buy and she doesn’t ask for id to the other people buy alcohol drinks. The cheese from nachos was out I asked for more and she came bad attitude. Thank you!
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Valero Customer Care
#1246394
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Dear Sir or Madame, The Valero located 6988 Bandera road, San Antonio TX 78238, was closed for a period of 45 minutes. This occured at 12:30 a.m. on Friday March 02, 2018. I rarely complain, but this time was exceedingly irritating. The employee had closed the store...
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3.8
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Valero Customer Care
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  • Products price selection location
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#1201994
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Valero - Unprofessional conduct at one of your stores

Was denied service because of another person and clerk ignorance
1.0
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Valero Customer Care
#1169043
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Valero on S Flores and Harding St. San Antonio Tx.. Payed debit for fuel. Pump did not have receipt paper. I went inside store to ask a clerk for a receipt. I was greeted with a spoon full of oatmeal in the mouth of clerk. I asked if I could have a receipt, with no...
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Anonymous
Anonymous

Evidently you got your receipt, even though you couldn't keep up with which pump you were on.

1.0
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Valero Customer Care
#1168862
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My 16 year old son and I went to Valero today, 8235 Broadway San Antonio, TX, on Saturday January 6, 2018 after leaving a basketball game. My son came into the store with me looking for a Peace tea (which you did not have) and I was going to purchase some beer. He...
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Anonymous
Anonymous

Check alcohol selling rules. The clerk has "absolute authority" to not sell you alcohol. Did that clerk know you personally? She had no way to know if the individual with y...

1.0
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Valero Customer Care
#1163592
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The Valero located in Shreveport,La off of Bert Knous and Walker Rd has excellent customer service. When you walk into the store they greet you as if they been knowing you for years. They also recognize and remember there customers. If you are regular at this store...
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5.0
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Valero Customer Care
#1153634
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I walked in the Valero that was once a Phillips 66 on Albert Pike in Hot Springs Arkansas the clerk James had an attitude with me because I walked up to the counter where there was nobody standing there and ask to buy scratch off ticket he informed me that there was...
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Anonymous
Anonymous

When I check the tape, are you sure I'm not going to see you giving him attitude because he asked for your ID?

3.6
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Valero Customer Care
#1152321
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Valero - Coke prices

I stopped in at one of your stores in Richmond Virginia at Hull Street and Warwick Road the Coke products on sale 12 packs 399 I drink Coke Zero because it was not on the sign a picture of Coke Zero they would not sell me the product
1.6
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Valero Customer Care
#1148359
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I was at the Valero in Creedmoore, Texas off of hwy 1327. The employee was rude, did not recognize i was there to make a purchase, rang me up and never looked at me. took my money, no thank you. she was on her cell phone when i got there and i guess she was upset cause...
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2.4
Creedmoor, Texas
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Valero Customer Care
I didn't like
  • Customer service
#1128116
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