Product: Valero Customer Care Clear all filters (0 of 56 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I came to this Valero location at 226 Islip Ave., Islip, NY between 6:30 AM - 7:10 AM. There was a person in the store. I wanted to pay for the gas by cash. Since the door wasn't open, I knocked on it. The first time, this employee, Ali, looked and ignored. I knocked...
Read more
1.0
Product
Valero Customer Care
I didn't like
  • Customer servie
  • Customer service and getting treated like 3rd world people
  • This location as the customer service was extremely horrible
#1432581
Reply to reviews

I feel on one of the Valero gas station properties at 3630 Kirkman st Lake Charles la 70607 on 12/10/18 and when I approached them to let them know in hopes that they would fix the issue, instead I was threatened by the individual who claimed to be the owner. I have...
Read more
Product
Valero Customer Care
I didn't like
  • Customer service
  • Rude customer service and violation of the law
#1421063
Reply to reviews
I walk to the store today, like every other day. The cashiers are always very nice and it's convenient. They hired a new morning lady who obviously has a problem with her job choice.She was already rude before,yet this time it was so bad I wanted to video this...
Read more
4.0
Product
Valero Customer Care
#1397068
Reply to reviews
Show

Valero - Sylvia told me I cannot get gas

Sylvia told me that I was not allowed to get gas at the 24 hour Valero Corner Store in Shenandoah, TX. Her reasoning was because it was the end of her shift and she was closing the register. I then proceeded to get gas on my debit card at the pump. Sylvia then came out of the store and said "Nect time i tell you not to get gas ypu need to leave." I witnessed her telling two other customers the same thing. She was very rude and did not show any customet service skills.
2.1
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Shenandoah, Texas
Product
Valero Customer Care
#1315050
Reply to reviews
Show

Valero - Refuse of service

A 17 year old asked for condoms and the clerk refused to give them. This is actually illegal and unethical. I believe this was due to his religion or party affiliation. July 2 2018. I will not be going back to that gas station.
Product
Valero Customer Care
#1294296
Reply to reviews
Today My card was declined I call they said I reach my card limit I ask for a limit to be raise I was told they send a letter out on the 13 of the month saying my limit could be raise I was only looking for a hundred dollar increase.I explain to customer service that I...
Read more
Product
Valero Customer Care
#1281062
Reply to reviews
Show

The clerk of Valero located at Callaghan and Culebra i

The lady, the clerk its a black girl she got bad attitud and, seems to me os racist ‘ cause when I purchase i beer she all the time ask for ID but only. I will for few minutes after buy and she doesn’t ask for id to the other people buy alcohol drinks. The cheese from nachos was out I asked for more and she came bad attitude. Thank you!
Product
Valero Customer Care
#1246394
Reply to reviews
Dear Sir or Madame, The Valero located 6988 Bandera road, San Antonio TX 78238, was closed for a period of 45 minutes. This occured at 12:30 a.m. on Friday March 02, 2018. I rarely complain, but this time was exceedingly irritating. The employee had closed the store...
Read more
3.3
Product
Valero Customer Care
I liked
  • Products price selection location
I didn't like
  • Cus
#1201994
Reply to reviews
Show

Valero - Unprofessional conduct at one of your stores

Was denied service because of another person and clerk ignorance
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Valero Customer Care
#1169043
Reply to reviews
Valero on S Flores and Harding St. San Antonio Tx.. Payed debit for fuel. Pump did not have receipt paper. I went inside store to ask a clerk for a receipt. I was greeted with a spoon full of oatmeal in the mouth of clerk. I asked if I could have a receipt, with no...
Read more
Anonymous
Anonymous

Evidently you got your receipt, even though you couldn't keep up with which pump you were on.

1.0
Product
Valero Customer Care
#1168862
Reply to reviews